About Dolbey
Dolbey:
Helping Healthcare Grow for Over 110 Years
For over 110 years, Dolbey has adapted and optimized technology to the benefit of our customer. Today, Dolbey and our associates continue to be one of the best RCM partners in healthcare. #1 rated software and bespoke tailoring helps our customers maximize revenue and productivity to the scale their excellent care deserves.
Please read on to experience the achievements of what is today, in 2025, to be the very best available.
Dolbey & Company Founded
Dolbey & Company Founded
1914
First CAC Offering
First CAC Offering
Dolbey introduced its Computer-Assisted Coding (CAC) solution in 2008, helping to improve healthcare coding. This marked the start of its work to make coding more accurate and efficient. As one of the first CAC vendors, Dolbey set the stage for future growth across different medical services and records.
Dolbey introduced its Computer-Assisted Coding (CAC) solution in 2008, helping to improve healthcare coding. This marked the start of its work to make coding more accurate and efficient. As one of the first CAC vendors, Dolbey set the stage for future growth across different medical services and records.
2009
Autonomous Coding
Autonomous Coding
Building on this progress, Dolbey introduced Autonomous Coding in 2009, entering the growing field of Computer-Assisted Coding (CAC). It first focused on laboratory services, helping healthcare organizations simplify coding and improve accuracy. Dolbey later expanded its capabilities to support more service lines. The solution now includes features like medical necessity checks to ensure compliance before submitting charts. This development highlights Dolbey’s role in improving efficiency and compliance in healthcare coding.
Building on this progress, Dolbey introduced Autonomous Coding in 2009, entering the growing field of Computer-Assisted Coding (CAC). It first focused on laboratory services, helping healthcare organizations simplify coding and improve accuracy. Dolbey later expanded its capabilities to support more service lines. The solution now includes features like medical necessity checks to ensure compliance before submitting charts. This development highlights Dolbey’s role in improving efficiency and compliance in healthcare coding.
2009
ICD-10 happens
ICD-10
In 2012, Dolbey added ICD-10 support to its products before the coding standard took effect. Though ICD-10’s official launch was delayed until October 2015, Dolbey stayed ahead. This early preparation helped healthcare organizations adapt to the new structure.
In 2012, Dolbey added ICD-10 support to its products before the coding standard took effect. Though ICD-10’s official launch was delayed until October 2015, Dolbey stayed ahead. This early preparation helped healthcare organizations adapt to the new structure.
2013
Clinical Documentation Improvement
Clinical Documentation Improvement
Dolbey entered the Clinical Documentation Improvement (CDI) field in 2017. While Version 1 had basic CDI features since 2008, Version 2 introduced a dedicated CDI workspace with advanced tools for workflow management and collaboration between CDI specialists and coders. This upgrade strengthened support for comprehensive documentation.
Dolbey entered the Clinical Documentation Improvement (CDI) field in 2017. While Version 1 had basic CDI features since 2008, Version 2 introduced a dedicated CDI workspace with advanced tools for workflow management and collaboration between CDI specialists and coders. This upgrade strengthened support for comprehensive documentation.
2017
HCC Tracking
HCC Tracking
In 2017, Dolbey also launched the HCC Tracking Module, improving its CAC system. This feature carried forward previous Hierarchical Condition Category (HCC) codes and displayed them in a dedicated menu. It gave coders insight into patient coding histories, helping ensure accuracy and compliance in risk adjustment.
In 2017, Dolbey also launched the HCC Tracking Module, improving its CAC system. This feature carried forward previous Hierarchical Condition Category (HCC) codes and displayed them in a dedicated menu. It gave coders insight into patient coding histories, helping ensure accuracy and compliance in risk adjustment.
2017
Partial Coding
Partial Coding
In 2018, Dolbey introduced Partial Coding, which suggested initial PCS or CPT codes even when complete information was missing. This feature helped coders fill in the remaining details using available documentation, reducing manual work and improving accuracy.
In 2018, Dolbey introduced Partial Coding, which suggested initial PCS or CPT codes even when complete information was missing. This feature helped coders fill in the remaining details using available documentation, reducing manual work and improving accuracy.
2018
Quality Module
Quality Module
In 2019, Dolbey launched the Quality Initiatives Module, helping healthcare providers identify cases linked to key quality measures like Patient Safety Indicators (PSI). This tool worked both during a patient’s stay and after discharge, supporting proactive decisions and regulatory compliance.
In 2019, Dolbey launched the Quality Initiatives Module, helping healthcare providers identify cases linked to key quality measures like Patient Safety Indicators (PSI). This tool worked both during a patient’s stay and after discharge, supporting proactive decisions and regulatory compliance.
2019
Denial Management
Denial Management
In 2020, Dolbey introduced the Denial Management Tracking Module to help manage denied claims. This tool tracks denial cases, organizes supporting documents, and streamlines workflows for resolving chart denials.
In 2020, Dolbey introduced the Denial Management Tracking Module to help manage denied claims. This tool tracks denial cases, organizes supporting documents, and streamlines workflows for resolving chart denials.
2020
Audit Module
Audit Module
In 2021, Dolbey introduced the Coding Audit Module for facility coding, offering a dedicated workspace and strong reporting tools for auditors. While auditors had used the system since 2008, this update provided a fully integrated solution to simplify the audit process.
In 2021, Dolbey introduced the Coding Audit Module for facility coding, offering a dedicated workspace and strong reporting tools for auditors. While auditors had used the system since 2008, this update provided a fully integrated solution to simplify the audit process.
2021
Physician Coding Module
Physician Coding Module
In 2021, Dolbey introduced the Physician Coding Module, allowing coders to review and adjust charges and diagnosis codes for accurate billing of professional services.
In 2021, Dolbey introduced the Physician Coding Module, allowing coders to review and adjust charges and diagnosis codes for accurate billing of professional services.
2021
Single Path Coding
Single Path Coding
That same year, Dolbey introduced Single Path Coding, enabling coders to assign both facility and professional codes in one session. This feature reduced redundancy and improved efficiency.
That same year, Dolbey introduced Single Path Coding, enabling coders to assign both facility and professional codes in one session. This feature reduced redundancy and improved efficiency.
2021
E&M Module
E&M Module
That same year, Dolbey launched the E&M Module, simplifying emergency room coding with a calculator and quick pick list for faster charge assignment.
That same year, Dolbey launched the E&M Module, simplifying emergency room coding with a calculator and quick pick list for faster charge assignment.
2021
Introduced CDI Alerts
CDI Alerts
In 2022, Dolbey introduced CDI Alerts within Fusion CAC to identify and address documentation gaps. This automated feature prioritizes cases needing attention and provides evidence for potential queries. By highlighting high-impact cases, CDI Alerts help teams focus their efforts, improving workflow efficiency and documentation quality. This solution enhances accuracy, compliance, and resource use.
In 2022, Dolbey introduced CDI Alerts within Fusion CAC to identify and address documentation gaps. This automated feature prioritizes cases needing attention and provides evidence for potential queries. By highlighting high-impact cases, CDI Alerts help teams focus their efforts, improving workflow efficiency and documentation quality. This solution enhances accuracy, compliance, and resource use.
2022
Elixhauser
Elixhauser
In 2022, Dolbey added Elixhauser comorbidity tracking to the Quality Initiatives Module, providing insights into patient risk factors and care outcomes. This feature complemented existing quality measures.
In 2022, Dolbey added Elixhauser comorbidity tracking to the Quality Initiatives Module, providing insights into patient risk factors and care outcomes. This feature complemented existing quality measures.
2022
Outpatient CDI
Outpatient CDI
In 2023, Dolbey launched the Outpatient CDI Module, allowing users to track charts, send queries, and generate reports for prospective and retrospective reviews. This expansion extended CDI efforts to outpatient settings.
In 2023, Dolbey launched the Outpatient CDI Module, allowing users to track charts, send queries, and generate reports for prospective and retrospective reviews. This expansion extended CDI efforts to outpatient settings.
2023
Clinical Alerts
Clinical Alerts
In 2024, Dolbey introduced Clinical Alerts to help coding and auditing teams identify documentation gaps where CDI intervention was missing or needed after discharge. This feature reduced denial risks and supported more accurate coding.
In 2024, Dolbey introduced Clinical Alerts to help coding and auditing teams identify documentation gaps where CDI intervention was missing or needed after discharge. This feature reduced denial risks and supported more accurate coding.
2024
CDI Audit Module
CDI Audit Module
In 2025, Dolbey introduced the CDI Audit Module, its first dedicated auditing workspace with robust reporting tools. While CDI auditors had used the system since CDI’s introduction, this release provided new capabilities to review cases, track missed opportunities, record impact corrections, and identify DRG shifts. As the first solution of its kind, the CDI Audit Module reinforces Dolbey’s role in improving documentation accuracy, compliance, and financial outcomes.
In 2025, Dolbey introduced the CDI Audit Module, its first dedicated auditing workspace with robust reporting tools. While CDI auditors had used the system since CDI’s introduction, this release provided new capabilities to review cases, track missed opportunities, record impact corrections, and identify DRG shifts. As the first solution of its kind, the CDI Audit Module reinforces Dolbey’s role in improving documentation accuracy, compliance, and financial outcomes.
2025
Coming End of MarchToday, we work hard to be the best RCM partner in healthcare. Our top-rated software and custom solutions help providers earn more and work smarter. As we move forward, we stay committed to excellence.
