Call us toll-free: 800-878-7828 — Monday - Friday — 8AM - 5PM EST
Patient satisfaction is up, but billing woes can hurt online reviews, survey shows
By Meg Bryant for Healthcare Dive Dive Brief: Front-office issues like billing and scheduling can have a big effect on how patients view their medical encounters and how they review them online — and providers would be wise to take heed. That’s the takeaway from Connance’s 2018 Consumer Impact Survey. The predictive analytics firms surveyed…